In employment, reasonable adjustments are changes made to your working policies and practices and to the physical features of your premises, where these are substantially disadvantaging disabled people. As an employer, youhave a duty to make reasonable adjustments as soon as you know that someone defined as disabled in terms of the Disability Discrimination Act may need them.
As a starting point, it is always best to talk to the employee to identify his/her individual needs. In most cases adjustments cost little or nothing and are often a matter of flexibility and developing a creative approach to working practice, such as: flexible hours, allowing food breaks to manage diabetes or allowing time off to attend doctor's appointments.
Other adjustments might involve:
adjusting the office layout
The DDA lists a number of factors that may influence whether it is reasonable for the employer to make a particular adjustment. These are:
the nature of the employer’s activities and the size of the business
Adjustments are specific to the individual and the role. Notwithstanding this, DEN has put together an information resource describing typical workplace adjustments for the following disabilities: